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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Stout products

The group "New Technologies" offers for review the products of the plant Stout: membrane tanks, water heaters, quick installation groups, boilers, collectors, convectors, underfloor heating, radiators, pumps
  • Membrane tanks Stout
    Membrane tanks
    STW-0001-000008, STW-0002-000080, etc.
  • Water heaters Stout
    Water heaters
    SWH-1210-000075, etc.
  • Quick Installation groups Stout
    Quick Installation groups
    SDG-016-004002, SDG-018-004002, etc.
  • Chimneys Stout
    Chimneys
    SCA-0080-000250, SCA-0080-000045, etc.
  • Shut-off and regulating valves Stout
    Shut-off and regulating valves
    SVB-0001-000015, SVB-0001-000050, etc.
  • Collectors Stout
    Collectors
    SMS 0907 000005, SMS 0907 000013, etc.
  • Convectors Stout
    Convectors
    SCN-1100-0819140, etc.
  • Boilers Stout
    Boilers
    SEB-0001-000018, SEB-0001-000021, etc.
  • Mounting cabinets Stout
    Mounting cabinets
    SCC-0001-000013, SCC-0001-000810, etc.
  • The eyeliner is flexible Stout
    The eyeliner is flexible
    SCC-0001-000013, SCC-0001-000810, etc.
  • Safety fittings Stout
    Safety fittings
    SVS-0001-001515, SVS-0001-003015, etc.
  • Control devices Stout
    Control devices
    STE-0001-000001, STE-0002-000003, etc.
  • Radiators Stout
    Radiators
    Bravo 350, Bravo 500, Bravo Ventil 350, etc.
  • The floors are warm Stout
    The floors are warm
    SMF-0003-001620, SMF-0004-001620, etc.
  • Pipes Stout
    Pipes
    SPX-0001-501622, SPX-0001-003244, etc.
  • Fittings Stout
    Fittings
    SFA-0020-000016, SFA-0020-000032, etc.
  • Control and measurement devices. Stout
    Control and measurement devices.
    SIM-0001-635015, SIM-0001-105015, etc.
  • Pumps Stout
    Pumps
    SPC-0001-2540130, etc.
  • Valves, actuators Stout
    Valves, actuators
    SVM-0003-011502, SVM-0003-012501, etc.
  • Temperature and pressure regulators Stout
    Temperature and pressure regulators
    SVM-0110-164320, SVM-0120-166020, etc.
  • Accessories, accessories Stout
    Accessories, accessories
    SAC-0020-100012, SAC-0020-100001, etc.

NEW TECHNOLOGIES GROUP

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